Tata Consultancy Services TCS CX Assurance Platform Services

Pricing & Engagement Model

Technology Transformation and Business Transformation are vital cogs in the journey of any Biz-Tech organization. Business Transformation can take any of the two forms - adopting a new engagement model or implementing a new pricing structure. We enable our customers to witness this transformation by adopting a modular engagement and pricing model that ensures transparency, improves optimization and enables faster time to market.

We offer our customers an Outcome Based Model to experience our services, which would be rendered On-Demand. We charge our customers based on the subscription that encompasses tools, SME services, Infrastructure bundled and delivered on a consumption based model.

Pricing Constituents

Our pricing is based on the business outcomes required by our customers across 5 facets of CX. The table below provides a snippet of the pricing constituents across these facets.

CX Facets Indicative Pricing Constituents
Performance
  • Number of web pages
  • Number of test runs required
Security
  • Number of web pages
  • Number of test runs required
Compatibility
  • Number of web pages
  • Number of test runs required
  • Number of browser - OS combinations
Accessibility
  • Number of web pages
  • Number of test runs required
  • Number of OS
  • Number of WCAG 2.0 compliance categories (Level A / Level AA / Level AAA / Section 508)
Usability
  • Number of web pages
  • Number of test runs required
  • Number of devices

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